Posts Tagged ‘CodeRED’

October 27, 2016

Automated Notification System

Des Moines Water Works uses an Automated Notification System to notify customers of various emergencies via automated telephone message.  The alerts are geographically defined and can include emergencies such as water outages, boil advisories and important public health or safety notifications.  Recipients’ Caller ID will display Des Moines Water Works (515) 283-8700.  If you miss the call or would like additional information, call (515) 283-8700 to speak with a representative.

It is very important that Des Moines Water Works has your current phone number(s) on file.  Update your account profile online at with your current phone number (select log-in or create a new account at the top of the page) or call a Des Moines Water Works Customer Service Representative at (515) 283-8700 to ensure your phone number(s) on file is up-to-date.

Posted by: Laura Sarcone 3 Comments
Labels: , , , , Posted in Customer Service, Customers