May 17, 2012

Automated Payment Options

We know life can get hectic.  Paying bills isn’t fun.  Between the many demands placed on all of us on a daily basis, routine tasks such as paying your water bill can fall to the bottom of the list.  To make life simpler for our customers, Des Moines Water Works (DMWW) offers several automated options for making payments.

One of the easiest payment methods DMWW offers is Direct Pay.  Direct Pay is a program in which your monthly payment is directly withdrawn from your bank account each month.  Sign up for Direct Pay by logging onto and completing the Direct Pay form (under Customer Service), or electronically submitting your request via your online account.

Another automated payment method is Recurring Credit Card.  Like Direct Pay, your payment is automatically debited each month, but you specify a debit or credit card rather than a checking or savings account.  This option is also available on the website through your online account or by calling a Customer Service Representative at (515) 283-8700.

Both of these options produce a billing statement for your viewing and filing (may we recommend electronic statements, by the way) and you are able to see the amount that will be deducted from your account 10 days in advance.

Simplify life.  Log on to to choose an automatic payment method that fits your lifestyle!

Posted by: Cory Waddell No Comments
Labels: , , , , Posted in Customer Service, Customers

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