January 17, 2012

Year in Review

From starting up our third treatment plant to educating more than 27,000 children and adults, here’s a look at the top 25 accomplishments in 2011 at Des Moines Water Works.

  1. Commissioned DMWW’s third water treatment facility, Saylorville Water Treatment Plant
  2. Responded to 300 main breaks
  3. Assisted 56,000 customers in the office and visited 42,000 customers in the field
  4. Launched Parkitecture competition for the redesign of Water Works Park
  5. Repaved roads in Water Works Park
  6. Hosted several events at Water Works Park, including HyVee Fishing Derby, Big Country Bash, weddings, charity walks, Des Moines Marathon and Jolly Holiday Lights
  7. Planted approximately 70,000 plants and flowers in Water Works Park and Fleur Drive medians
  8. Found $611,000 in process efficiencies throughout the utility
  9. Reaffirmed  our strong Aa1 bond rating by Moody’s, second from highest attainable
  10. Redesigned new website with enhanced customer features, like consumption alerts
  11. Implemented electronic checks as a new customer payment option
  12. Awarded “Public Policy Champion of the Year” from Iowa Ducks Unlimited
  13. Implemented new Geographical Information System (GIS):  DMWW’s water distribution staff is now using new GIS software that allows access of important information about the distribution system while working in the field.
  14. Established Enterprise Asset Management software:  Enterprise Asset Management (EAM) at its most basic level is a work order system.  But as an asset management software, EAM is a lot more than that.  Asset management goes beyond creating work orders and includes planning and scheduling projects, tracking assets’ conditions, and forecasting asset replacement. 
  15. Ended use of gaseous chlorine at all facilities:  All water disinfection throughout the utility (three plants and six remote locations) is now being done with liquid hypochlorite.  This effort brings a safer environment for our employees and community.
  16. Reported our greenhouse gas emissions to The Climate Registry
  17. Contributed $19,286.28 to the United Way of Central Iowa through employee donations – a record year!
  18. Reduced employees’ metabolic syndrome risk factors by 18% from 2010 to 2011
  19. Awarded two safety recognition awards
  20. Received a Proclamation from Mayor Cownie during Drinking Water Week, recognizing DMWW’s contributions to the community
  21. Assisted DMACC with a new water/waste water curriculum
  22. Received a book and dedication from Ankeny first graders illustrating the importance of clean rivers
  23. Celebrated the importance of water with over 2,000 Iowa 5th grade students at the Iowa Children’s Water Festival
  24. Reached 27,800 people through classroom presentations, tours and special events conducted by the Urban Environmental Partnership.
  25. Hosted 237 meetings/social events and 53 weddings at the Des Moines Botanical Center, including 10 weddings on 11/11/11! The Botanical Center also welcomed 255 tour groups for a total of 9,560 people
Posted by: Laura Sarcone No Comments
Labels: , , , , , Posted in About Us, Botanical Center, Customer Service, Des Moines Botanical Center, Des Moines Water Works Park, Education, Employees, Environment, Parks, Saylorville Water Treatment Plant

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