Effective January 1, 2013, Des Moines Water Works (DMWW) began providing total service to approximately 465 Polk County Rural Water District #1 customers. DMWW will perform the activities of meter reading, billing, payment processing and general customer service. In addition, DMWW will begin maintaining water distribution system and providing field customer service, including water sampling, leak detection, locate services, meter repair and replacement, meter reading equipment repair and replacement, service termination, and service turn-on. DMWW welcomes its new service customers and is proud to deliver water you can trust for life.
January 15, 2013
Posted by: Amy Kahler No CommentsLabels: customer service, Des Moines Water Works, Des Moines waterworks, DMWW, Polk County Posted in Customer Service, Customers