Posts Tagged ‘Iowa One Call’

March 24, 2015

Make the Call Before You Dig!

DSC_2038Do you have projects this spring or summer requiring digging in your yard?  Before you dig, be sure to include the most important step in your project plans: IOWA ONE CALL. Iowa One Call services are FREE and telephones are answered 24 hours a day. Utilities, including Des Moines Water Works, have 48 hours after you request to locate any underground facilities they have in the area and mark their location with flags or painted lines. After the excavation area is marked, you will be able to avoid any underground services, preventing a loss of vital services and added expenses for repairs.

Simply call 811 before you dig. It’s fast, it’s free, it’s the law! You can also access important information at www.iowaonecall.com.

Posted by: Laura Sarcone No Comments
Labels: , , , Posted in Customer Service, Customers December 14, 2012

Protecting What Really Matters

View this important video about Des Moines Water Works’ locate program, water infrastructure and treatment process.

Video produced by Iowa One Call.

Posted by: Laura Sarcone No Comments
Labels: , , , , Posted in About Us, Customer Service, Customers, Water Treatment April 5, 2012

Call Before You Dig – It’s the Law!

Do you have projects requiring digging in your yard?  Before you dig, be sure to include the most important step in your project plans: contact Iowa One Call.

Iowa One Call services are free and telephones are answered 24 hours a day.  Utilities, including Des Moines Water Works, have 48 hours following a request to locate any underground facilities they have in the area and mark their location with flags or painted lines.  After the excavation area has been marked, you will be able to avoid any underground services, preventing a loss of vital services and added expenses for repairs.

Iowa law applies to professional contractors as well as homeowners, and encompasses a wide array of outdoor projects including:

  • Installing a fence
  • Planting trees or shrubs
  • Building a patio, addition, deck, garage, outdoor shed or any similar structure that requires any form of digging
  • Putting in a new driveway
  • Installing a septic system or water drainage system
  • Terracing or landscaping

Call 811 or 1-800-292-8989 before you dig.  It’s fast, it’s free, it’s the law!  You can also access important information at www.iowaonecall.com.

Posted by: Laura Sarcone No Comments
Labels: , , , Posted in Customer Service, Customers, Infrastructure