Posts Tagged ‘E-statements’

March 31, 2015

E-statement Rebate

credit card onlineEnroll in E-statements and receive a $5.00 rebate on your next water bill. To sign up, visit www.dmww.com to set up an online account. Once logged into your account, simply select Go Paperless from the top green navigation bar.

There are many advantages to choosing E-statements. They are convenient, environmentally friendly, help prevent identity theft and they help reduce costs, which in turn, helps keep water rates low.

For more information on E-statements, visit www.dmww.com or contact a Customer Service Representative at (515) 283-8700.

Posted by: Laura Sarcone 1 Comment
Labels: , , , Posted in Customer Service, Customers July 9, 2013

Sign up for E-Statements and Receive $5.00 Rebate

credit card onlineIf you’re not already signed up for E-statements, now is the time to do so. Customers signing up for E-statements July 1 through December 31, 2013, will receive a one-time, $5.00 rebate on their water bill.  To sign up for E-statements, visit Des Moines Water Works to set up an online account.  Once logged into your account, simply select Go Paperless from the top green navigation bar.

Currently, only 5% of Des Moines Water Works’ customers receive Estatements. It costs $0.84 to print and mail just one paper statement, and DMWW’s annual expenses for printing and mailing statements is $866,000. Des Moines Water Works saves $43,000 a year with current E-statement customers, but that savings could increase significantly if more customers chose to receive e-statements.

There are many advantages to choosing to receive E-statements. They are convenient, environmentally friendly, help prevent identity theft and they help reduce costs, which in turn, helps keep water rates low.

For more information on E-statements, visit Des Moines Water Works or contact a Customer Service Representative at (515) 283-8700.

Posted by: Amy Kahler 5 Comments
Labels: , , , Posted in Customer Service, Customers, Environment, Green Initiatives, Rates