If you’re not already signed up for E-statements, now is the time to do so. Customers signing up for E-statements July 1 through December 31, 2013, will receive a one-time, $5.00 rebate on their water bill. To sign up for E-statements, visit Des Moines Water Works to set up an online account. Once logged into your account, simply select Go Paperless from the top green navigation bar.
Currently, only 5% of Des Moines Water Works’ customers receive Estatements. It costs $0.84 to print and mail just one paper statement, and DMWW’s annual expenses for printing and mailing statements is $866,000. Des Moines Water Works saves $43,000 a year with current E-statement customers, but that savings could increase significantly if more customers chose to receive e-statements.
There are many advantages to choosing to receive E-statements. They are convenient, environmentally friendly, help prevent identity theft and they help reduce costs, which in turn, helps keep water rates low.
For more information on E-statements, visit Des Moines Water Works or contact a Customer Service Representative at (515) 283-8700.