August 25, 2011

FAQ: Is it Something in the Water?

Q:  No matter how often I wash my towels or what detergent I use, they retain a musty odor.  Is it something in the water?  What can I do to get them fresh-smelling?
A:  This is a very common observation that is almost never caused by the water.  Ironically, all that washing could be part of the problem, especially if you’re using an excessive amount of detergent.  If the detergent isn’t completely rinsed out of the towels, mold will grow on the residue, causing a musty odor.
     Cutting back on detergent might solve the problem, especially if during the rinse cycle you add a half-cup of white vinegar or baking soda to neutralize the odor.
     It’s more likely, however, that your washing machine itself is the culprit.  Or rather, the smelly fungus that can grow inside the washer, especially on the rubber or plastic seals, gaskets and hoses.
     Because towels are thicker and more absorbent than most items that go through the wash, they trap more fungus — and therefore the musty odor is more noticeable.
     The easiest way to solve this problem is to do a “maintenance wash” with no clothes or detergent, using hot water.  Using a small dose of bleach in your maintenance wash should help.  Some people also find using a small amount of lemon juice or ammonia instead of bleach solves the problem.  One maintenance wash per month is a good idea if this is a chronic problem.

Posted by: Laura Sarcone No Comments
Labels: , , , , Posted in Customer Service, Water Quality

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