The average tenure of Des Moines Water Works (DMWW) employees is 15 years. While that number is definitely something to brag about, an even more impressive statistic is the significant number of employees who have spent the bulk of their careers working for the water utility:
- 42 employees have over 25 years of service
- 17 employees have over 30 years of service
- 4 employees have over 35 years of service
- And one employee has worked for DMWW for 41 years! Joann Elrod plans to retire from her position as Customer Service Coordinator this December. She started working for the utility in 1970 as a file clerk, then a cashier, and has excelled in several other positions, the majority of them being customer service related.
What has kept Joann at DMWW for over 40 years? She said it’s the great people she works with and the fact that she has always enjoyed the work she does, noting that there hasn’t been a day where she didn’t learn something new. She also attributes her employment longevity to the company’s size (approximately 210 employees) where she doesn’t feel like she’s a number.
Within the next 10 years, 67% of Des Moines Water Works employees will be eligible to retire. Plans are underway to capture all of this knowledge before it walks out the door.
Are you interested in a career in water? Des Moines Area Community College began a new water/wastewater curriculum.