Des Moines Water Works (DMWW) welcomes over 55,000 customers per year to our general office located at 2201 George Flagg Parkway. If you are one of those customers, we would like you to be aware that roads accessing DMWW’s general office may be busier than usual during a three-month closure of Fleur Drive, beginning May 2. The City of Des Moines is planning construction work to rehabilitate the Fleur Drive viaduct, which is located between Bell Avenue and George Flagg Parkway. The project requires closing the bridge to all traffic for approximately three months. During the closure, two detours will be posted:
Southbound – Vehicles will be routed west at George Flagg Parkway to SW 30th Street then south to Bell Avenue and east back to Fleur Drive.
Northbound – Vehicles will be routed east on Bell/Thomas Beck Road to SW 7th Street, then north to Martin Luther King, Jr. Parkway where drivers can continue north or east into downtown areas, or west to return to Fleur Drive.
If you would like to avoid the expected extra traffic caused by the road closure, you may access your account and make payments via our Website at www.dmww.com, call a Customer Service Representative at 283-8700, or make a payment at several metro-area pay stations. It is important to note that payment for termination notices must be made via the website or by visiting our office.
Access to Water Works Park
Southbound Fleur Drive – Construction will not affect southbound traffic access to Water Works Park; all park entrances off Fleur Drive will remain open.
Northbound Fleur Drive – To access Water Works Park entrances, northbound traffic should go west on Bell Avenue to SW 30th Street then north to George Flagg Parkway and east to Fleur Drive.