Archive for January, 2014

January 24, 2014

Changes in the Works: Public Open House for Water Works Park Master Plan

1Des Moines Water Works invites the public to see the changes in the works for one of the largest urban parks in the nation.  A public open house for the Water Works Park Master Plan will be held on January 29, 5:00-7:00 p.m. at Des Moines Art Center, located at 4700 Grand Avenue in Des Moines. A brief presentation will begin at 5:30 p.m.

Des Moines Water Works operates Water Works Park, a 1,500-acre urban park in the heart of Des Moines, and a major component of the city’s open space system and trail network. The park is also home to Arie den Boer Arboretum, one of the world’s largest collections of flowering crab apple trees. Water Works Park is bisected by the Raccoon River and a three mile long infiltration gallery, major sources of drinking water for the Des Moines metro area.

Des Moines Water Works, in collaboration with Iowa State University Department of Landscape Architecture, hosted an international design competition in 2011 to reinvent Water Works Park.  Sasaki Associates, with RDG Planning & Design and Applied Ecological Services, was selected as the design competition winner out of 44 proposals.  The Master Plan process included public outreach and community involvement.

“Finalizing and presenting the Master Plan is a significant step toward re-envisioning and renovating Water Works Park into an education and recreation destination,” said Bill Stowe, CEO and General Manager, Des Moines Water Works. “The Master Plan highlights opportunities for education and emphasizes the role water plays in the community, as well as incorporates additional recreational features throughout the park.”

Funding for the Master Plan was provided through generous community support. Grants and funds totaling $165,000 were received from the Allied Construction Services, Bankers Trust, CDS Global, Community Foundation of Greater Des Moines Leadership Circle, Gray’s Lake Park & Meredith Trail Fund, Greater Des Moines Public Art Foundation, Merchants Bonding Company, Polk County and The Principal Financial Group.  Donations from private donors total an additional $35,000.

A Water Works Park foundation is being established to coordinate fundraising and implementation of the Master Plan. Implementation of the Master Plan could begin early in 2014.

Posted by: Laura Sarcone No Comments
Labels: , , , Posted in Parks January 8, 2014

Automated Notification System

phoneDes Moines Water Works, in partnership with Polk County Emergency Management, has begun using CodeRED for emergency communications to the public. CodeRED is a mass notification service that alerts residents to various emergencies via recorded telephone, text or e-mail alerts. The alerts are geographically targeted and can include emergencies like water outages, boil water orders, and important public health notifications. The program is being piloted for Des Moines Water Works customers in Polk County.

Customers do not need to do anything to enroll in the customer notification system, but Des Moines Water Works does ask that customers have current phone number(s) on file. Update your account profile online at with your current phone number (select log-in or create a new account at the top of the page) or call a DMWW Customer Service Representative at (515) 283-8700 to ensure your phone number on file is up-to-date. Personal information will be safeguarded and used only for emergency notifications. You can also create or update your contact information directly on the Polk County CodeRED website at

Recipients’ Caller ID will display an (866) 419-5000 phone number. If you miss the call, simply dial the number displayed on your Caller ID to hear the last message delivered. The CodeRED system provides Des Moines Water Works the ability to quickly deliver emergency messages to targeted areas or all residents of Polk County.

Posted by: Laura Sarcone 10 Comments
Labels: , , , , Posted in About Us, Customer Service, Customers January 7, 2014

Seeking Applications for Environmental Impact Awards

Envir. Impact Award LogoThe Greater Des Moines PartnershipCenter on Sustainable Communities, Des Moines Water Works and Metro Waste Authority will honor local organizations and leaders for their sustainability efforts in the Greater Des Moines area. Environmental Impact Award applications will be accepted through Friday, March 14, 2014, at 4:30 p.m.  Winners will be announced on Earth Day, April 22.

Organizations that are dedicated to sustainability, or have made notable contributions to positively impact the environment, are encouraged to apply. Now in its fourth year, the Environmental Impact Awards honor organizations in the following categories:

  1. Businesses (large and small)
  2. Civic organizations (governmental and non-governmental)
  3. Built environment (residential and commercial construction).

Special honors will be given to an award winner for the best water management practices and an award winner for the best energy efficiency practices.  The award applications are available at

Last year’s award winners were DART Central StationOakridge Neighborhood Teen CenterThe ReWall CompanyUnity Point Health – Des MoinesIowa Legal Aid, and City of Des Moines Parks and Recreation.  Their many sustainability initiatives are highlighted at

Winners will be recognized at the Environmental Impact Awards luncheon from 11:30 a.m. – 1 p.m. on Wednesday, May 21, at the Raccoon River Park Nature Lodge in West Des Moines. For more information, contact the Greater Des Moines Partnership at (515) 286-4950.  Media inquiries should be directed to Reo Menning, Metro Waste Authority public affairs director, at (515) 244-0021 or

Posted by: Laura Sarcone No Comments
Labels: , , , , Posted in Conservation, Customers, Environment