Archive for May, 2012

May 30, 2012

Experience Project AWARE

Exfoliating pedicures, organic mud facials, rejuvenating hydrotherapy…. No, it’s not a day at a fancy spa. It’s sand on your feet, mud on your cheek and current under your canoe at the 10th Annual Project AWARE.

Join other volunteers for one day or the whole week along the Iowa River, July 7-14, as you paddle up to 17 river miles per day, loading your boat with trash as you go.  The weeklong, 93-mile river cleanup includes daily educational programs, meals and camping areas.  Registrations must be postmarked by June 22, to avoid a late fee and guarantee meals.

Last year, 429 volunteers muscled over 32 tons of trash from the Little Turkey, Turkey and Volga rivers. Thirty-one tons consisted of scrap metal and tires, all of which could be recycled.

It’s a dirty job … but for those with a taste for the finer things in life, think of it as a rewarding trip to the spa.

For more information, contact Brian Soenen at (515) 205-8587 or brian.soenen@dnr.iowa.gov.  Visit www.iowaprojectaware.com to register today!

Photo credit: IDNR via http://www.flickr.com/photos/iowadnr/sets/72157627340897304/

Posted by: Laura Sarcone No Comments
Labels: , , , , , Posted in Environment, Source Water, Water Quality May 17, 2012

Automated Payment Options

We know life can get hectic.  Paying bills isn’t fun.  Between the many demands placed on all of us on a daily basis, routine tasks such as paying your water bill can fall to the bottom of the list.  To make life simpler for our customers, Des Moines Water Works (DMWW) offers several automated options for making payments.

One of the easiest payment methods DMWW offers is Direct Pay.  Direct Pay is a program in which your monthly payment is directly withdrawn from your bank account each month.  Sign up for Direct Pay by logging onto www.dmww.com and completing the Direct Pay form (under Customer Service), or electronically submitting your request via your online account.

Another automated payment method is Recurring Credit Card.  Like Direct Pay, your payment is automatically debited each month, but you specify a debit or credit card rather than a checking or savings account.  This option is also available on the website through your online account or by calling a Customer Service Representative at (515) 283-8700.

Both of these options produce a billing statement for your viewing and filing (may we recommend electronic statements, by the way) and you are able to see the amount that will be deducted from your account 10 days in advance.

Simplify life.  Log on to www.dmww.com to choose an automatic payment method that fits your lifestyle!

Posted by: Cory Waddell No Comments
Labels: , , , , Posted in Customer Service, Customers May 9, 2012

2,000 Students Celebrate Water

It’s National Drinking Water Week!  Students will learn and celebrate Iowa’s most valuable resource – water – at the 16th Annual Iowa Children’s Water Festival.  The Iowa Children’s Water Festival, sponsored by Iowa Association of Water Agencies (IAWA), brings over 2,000 fifth grade students from 40 schools across the state of Iowa to a free, fun, educational day filled with learning experiences all related to some aspect of water.  All activities will be held on the Des Moines Area Community College-Ankeny Campus on Thursday, May 10, 2012, beginning at 9:30 a.m. and concluding at 3:30 p.m.

The Iowa Children’s Water Festival is designed as an opportunity for the youth of Iowa to enjoy a fun-filled day, learning about all the aspects of water, including water quality, wise-water usage practices, safety and recreation.  Students participate in hands-on learning activities, presented by a variety of water professionals, representing government agencies, environmental organizations, higher education and private businesses.

“We want Iowa’s youth to understand what they and others do in their daily lives, directly impacts water resources,” says Laura Sarcone, Festival Coordinator. “If we want to continue to have an adequate and safe supply of water, we must become better ecologists at an early age.”

The Festival is coordinated by several local and state agencies, including Des Moines Water Works, DMACC, Iowa Department of Natural Resources, U.S. Department of Agriculture – Rural Development, Iowa Association of Municipal Utilities, Iowa Rural Water Association and West Des Moines Water Works.

Students participate in hands-on learning activities, presented by a variety of water professionals, representing local and national government agencies, environmental organizations, higher education and private businesses.  The activities are designed to teach children about water in a learning-intensive, yet festive and fun environment.

The Iowa Children’s Water Festival is designed as an opportunity for the youth of Iowa to enjoy a fun-filled day, learning about all the aspects of water, including water quality, wise-water usage practices, uses, safety and fun.

Posted by: Laura Sarcone No Comments
Labels: , , , Posted in Education, Value of Water May 6, 2012

Take Back the Tap Pledge

Although it may be convenient, choosing bottled water is not always better. Celebrate Drinking Water Week – May 6-12, 2012 – by pledging to Take Back the Tap.

Tap water is clean. In fact, Des Moines Water Works ranked number one on Forbes.com list of U.S. cities with the cleanest drinking water.

Tap water is inexpensive. If you drank bottled water every day for 70 years, it would cost a startling $101,000. If you drank tap water, it would cost less than $40.00.

Tap water is convenient. Increasingly, you can find cafés, shops and other venues that will refill your reusable water bottle. Locate a venue near you with a TapItWater.com mobile app.

Des Moines Water Works encourages customers to pledge to Take Back the Tap and show your commitment to drinking quality water from Des Moines Water Works.  Stop by the DSM H2Go water station this Friday at Gray’s Lake from 11:00 a.m. – 1:00 p.m. and get a free reusable water bottle for signing a Take Back the Tap pledge, or submit an online pledge form by June 15, to be entered into a drawing to win a Des Moines Water Works prize pack!

Remember to choose tap water over bottled water whenever possible and when you are away from home and must choose a beverage in a non-reusable container, please recycle the bottle or can.

Also, stay informed about water quality.  Des Moines Water Works produces an annual water quality report, also known as a Consumer Confidence Report.  This report, required by law to provide water quality information, is mailed to customers every June.  A copy of this year’s report can be found at http://www.dmww.com/water-quality/water-quality-data/water-quality-reports/.

Posted by: Laura Sarcone No Comments
Labels: , , , , Posted in Customer Service, Customers, Education, Environment, Health May 1, 2012

Aquifer Storage and Recovery Wells

Des Moines Water Works (DMWW) has utilized two Aquifer Storage and Recovery (ASR) wells as sources of water for four years.  These wells are installed deep into the Jordan Aquifer and used to store water that is needed when water demand is high – usually during the summer months when customers are using more water for irrigation of lawns and gardens.  When water demand is low, mainly during winter months, DMWW will store drinking water down into the wells which displace the native Jordan water around the wells.

A total of 270 million gallons can be stored in each of two ASR wells during the winter months when DMWW has excess water treatment capacity.  Then in the summer months, during higher water demand, the drinking water is pumped out of the ASR wells and into the water distribution system for use by customers.  The water is pumped out of each of the ASR wells at three million gallons per day rate.  These wells can pump for a total of 90 days to recover the 270 MG put into the wells.

The ASR wells can be constructed for about one-third the cost of adding capacity to an existing water treatment plant.  These ASR wells are utilized to take capacity demand off the treatment plants.

This is just one of the methods DMWW uses to maximize the funds used to invest in the infrastructure required to deliver quality water to our customer in the quantities that they need.

Posted by: Gary Benjamin No Comments
Labels: , , , , , Posted in Infrastructure, Water Quality, Water Treatment